Privacy
This web site is maintained by
laserg.com. Here at PetStudio.us we recognize the importance
of privacy to our visitors. We also recognize that many
visitors to our site are concerned about the information they
provide us, and how we treat that information. So we've
developed a formal privacy policy to assure you that we take
seriously our responsibility to protect customer information,
and to use it only in ways that are consistent with your
wishes. We may update the policy from time to time, so please
check in occasionally.
You can reach us 24 hours a day, 7
days a week by sending email to marketing@laserg.com
f you have any questions about our
Privacy Policy, you can contact us at: 781.289.2022 We will be
happy to answer your questions or hear your concerns.
OUR POLICY
We do not collect
personally-identifiable information from individuals unless
they provide it to us voluntarily and knowingly at
PetStudio.us. If you are just browsing PetStudio.us and
learning about our products, we invite you to do so.
OUR CUSTOMER LIST
When you purchase items from our
online catalog, you can opt to have your name added to our
Customer List. We will not share you email address with any
third parties at any time. If you prefer not to receive
mailings from us, please advise us by using the mail, phone or
e-mail address provided above. Please include your name and
address if you are contacting us by mail or e-mail. We will
ensure that your name is removed from the list.
CONTACTS FROM US
We also maintain a number of e-mail
mailboxes in an effort to support our online customers as
effectively as we do on the phone or through the mail. We read
every e-mail that we receive and do our best to respond within
48 hours, if a response is required. We save a very limited
number of e-mail messages, but only until the issue is
resolved. We do not record email addresses, unless you have
voluntarily provided it to us in your online customer service
registration.
If you did provide us with your
e-mail address, we may notify you from time to time about
PetStudio.us products or services that may be of interest to
you. If you prefer not to receive these e-mail notifications,
please follow the "Opt-out" instructions included
with the e-mail or contact us at marketing@laserg.com
COOKIES
Like most companies, we use
"cookies" (small pieces of information stored on your
computer) on certain parts of our web site. The cookie allows
us to manage your session. This is necessary to ensure that we
keep your order together while you browse through the catalog
and select items for purchase. We do not use the cookie to
collect any type of personal information, and the cookie
doesn't extract any information from your computer.
SECURITY ONLINE
Most of our forms, especially when
ordering a product or using online customer service, use secure
pages to insure that the information sent between your computer
and our system is secure. This is especially true if we are
asking you for payment information.
We use the Secure Sockets Layer
(SSL) encryption method on all secure submissions. This method
is generally accepted to insure that the transmission of
personal information, such as account numbers and credit card
information is secure. The most common browsers, Netscape and
Internet Explorer, make it very obvious when information is
being passed in a secure manner by showing either a completed
key or a closed lock on the screen.
Feel free to contact us at any time
781.289.2022
